Contact Us
We'd Love to Hear From You 🐾
Every pet has a story worth telling and we're here to help you tell it.
Whether you have a question about your order, want to check on your custom design, or simply want to share a photo of your fur baby (yes, please!), don't hesitate to reach out. We're a small, pet-loving studio and we personally read every message we receive.
How to Reach Us
📧 Email: pawtential.ca@gmail.com
We typically respond within 1–2 business days.
🛍️ Shop Messages: Message us directly through the platform for order-related questions.
📱 Instagram: @pawtential_ca
We love seeing your pets. Tag us in your photos or DM us anytime!
Before You Write, Check These First
- Wondering about turnaround time? Most custom orders are completed within 30 business days after your photo is approved.
- Not sure which portrait style to choose? Full Body or Close-Up — we're happy to help you decide!
- Want to send your pet's photo? Simply reply to your order confirmation email or attach it directly in your message here.
A Note From Us
We started this little studio because we believe pets are family. Every portrait we create is made with care, attention, and a whole lot of love, because your fur baby deserves nothing less.
Thank you for trusting us to capture what makes your pet uniquely theirs. 🐶🐱
— The Pawtential.ca Team❤️